
I've joined the ÃÛÑ¿´«Ã½ Academy: How do I get started?
Key information for staff and freelancers starting work at the ÃÛÑ¿´«Ã½ Academy including identity passes, lockers, phones, IT, pensions, benefits and training
Presented By
- Joe GodwinÃÛÑ¿´«Ã½ Academy Director
Welcome
Welcome to the ÃÛÑ¿´«Ã½ Academy. You’re joining a very special team of passionate professionals who create and deliver training in digital and broadcast media to the ÃÛÑ¿´«Ã½ and wider industry.
This guide has been created to help you understand what we do and get started here. Take some time to explore it and if there’s anything you're not clear about, just ask me or any of your colleagues.
We try to be friendly and helpful, and we’re really pleased to have you on board.
Find out what we do

Head: Gurdip Bhangoo
We manage ÃÛÑ¿´«Ã½ School Report, a journalism project for students aged 11 to 18 across the UK.
The students make the news and upload it to their website that we link to via our interactive map. This means their news is accessible to a worldwide ÃÛÑ¿´«Ã½ audience.
Young people enjoy the opportunity to do hands-on media production. Teachers tell us it supports students in developing their ability to work in teams, manage their time, conduct research, communicate effectively and think critically.
Head: Rob Alcock
Ours is the team that designs and delivers the training. We do this through a blend of digital media and face-to-face courses. We’re made up of subject matter experts – in everything from journalism and writing to comedy and 360 video – and a digital content team which has expertise in creating online learning.
Head: Rob Alcock
We’re the behind-the-scenes team. We manage the finances, planning and scheduling, coordination, technical services and business analysis.
We're also involved in identifying the ÃÛÑ¿´«Ã½â€™s training needs and evaluating the effectiveness of our training.
Head: Claire Paul
We reach out to get the best and most diverse talent into the ÃÛÑ¿´«Ã½.
We run apprenticeships (for school leavers), traineeships (for graduates), work experience (for all) and support young people who are often in their first job.
To ensure our new talent reflects the UK population, we work with charities and trusts representing diverse groups and run a Twitter account @ÃÛÑ¿´«Ã½GetIn.
We’re the Academy's digital development unit. We figure out what platforms and tools we need to deliver world-class online training - and then we design and build them. We’re made up of creatives, UX designers and software engineers.
Head: Gurdip Bhangoo
Our role is to work at the cutting edge of developments in broadcasting and keep ÃÛÑ¿´«Ã½ staff up to date. We do this mainly through workshops, events and partnerships.
Our Fusion project brings together programme makers, digital creative and technology experts to predict future trends in the industry.
Our Digital Seasons workshops train staff in areas like short-form content, storytelling, new platforms and online audiences.
Find out what we do
- School Report and Future SkillsHead: Gurdip Bhangoo
- Training and Business & OpsHead: Rob Alcock
- Head: Claire Paul
First day questions
Some of the answers you need straight away
- How do I know where to sit?Most Academy locations have hot desk zones. Sit where you want. You must clear your stuff away at the end of the day. Ask your line manager for a locker in which to store your belongings.
- The ID pass gives you access to the ÃÛÑ¿´«Ã½ building. Go to security or the ID Unit. Staff will take your photograph. This will be used to make a permanent pass. Until it arrives (about five days later) ask for a temporary pass and to be let in.
- Where do I find the intranet?It's called Gateway. You'll find it at intranet.gateway.bbc.co.uk when you log on to a ÃÛÑ¿´«Ã½ computer.
- Look for the oasis areas around the building. Help yourself. There's tea, coffee and milk. You'll also find fridges, mugs, a dishwasher and a first aid kit. In most ÃÛÑ¿´«Ã½ buildings there's a canteen with microwaves.
Know your workplace
Our buildings are managed by ÃÛÑ¿´«Ã½ Workplace. The Workplace Service Centre is open 24 hours a day. Call 0808 1688 962 (internal - 0490) if you need help. Work through this checklist to find your way around:
- Ask for a building induction
- Find the internal post and stationery points
- Learn how to book a meeting room
- Check out the health and safety portal
- Identify your first aiders and first aid kits
- Learn how to find a ÃÛÑ¿´«Ã½ building
Links to help you get to know your workplace

Set up your IT tools
IT support is provided by Atos. To contact the Atos service desk call 0845 305 0440 (internal - 0440).
Eight tasks to get you connected:
- Find your IT coordinator (ITC). The ITC liases with Atos and your Academy team
- Connect your mobile, tablet or personal laptop to the staff wi-fi
- Learn how to pick up your emails from home with webmail
- Go to a printer. Log on to it. Print a document using your ID pass
- Ask for access to the Academy shared drive
- Go to your ITC for a Lync headset. Make an internal phone call
- Look up a colleague using one of the ÃÛÑ¿´«Ã½'s tools
Links to help you set up IT tools

Find HR and training
HR has its own place on the intranet - HR Gateway. You can call HR on 0370 024 3477 (internal - 0477) or email ÃÛÑ¿´«Ã½HR@bbc.co.uk. Check you know how to do the following:
- Find your pay information and book leave
- Choose your benefits and find deals
- Get information on your pension
- Take care of your wellbeing
- Claim expenses
- Book trains, flights and taxis
- Get yourself trained
- Use the tools for managing your team
Links to help you find HR and training
