ÃÛÑ¿´«Ã½

What if I have an Agent?

Everything that your agent will need to know about their role in your journey at the ÃÛÑ¿´«Ã½

Updated: 5 March 2025

If a freelancer is represented by an agency, the agency's representatives can accept bookings and claim payments on the freelancer’s behalf using the .

This process is managed through an Agent record. Each agency will have an Agent record to which freelancers are linked in our system. Each Agent record will have a main agent representative, and we can also set up substitute agent representatives. Due to system constraints, a freelancer can only be linked to one Agent record at a time.

Freelancers linked to an agent will not have access to the FPP. Only the agency's representatives can access the portal, and this link will apply to all ÃÛÑ¿´«Ã½ bookings.

The FPP supports agencies that:

  • Wish to have multiple agent representatives (including substitutes) log in with their own credentials to access the same freelancers.
  • Wish to have agent representatives log in with their own credentials to access different freelancers, such as only those they represent.

Agent Terminology

  • Agency: The overall agency company.
  • Main Agent Rep: The individual at the agency who directly represents freelancers. This person will be our main contact and will receive contracts, remittances, and general communications. Their name will appear at the end of the agency name in SmartBook to ensure our bookers select the correct agent code, especially for agencies with agent reps accessing different freelancers.
  • Substitute Agent Rep: An individual at the agency who assists the main agent rep in representing freelancers. They can see the same freelancers as the main agent rep but will not receive contract or remittance information.

Use the below tiles to access detailed information and guidance on each subject area.

Agent Records

  • My Agent Record

    Important information on your Agent record, and why it is so important in your role as the Agent of a ÃÛÑ¿´«Ã½ Freelancer.

Agent Systems

  • Systems

    Information on the systems that will be mentioned throughout your time managing a Freelancer at the ÃÛÑ¿´«Ã½.

Agent Payments

Please select the appropriate tile for your client's employment status. While working at the ÃÛÑ¿´«Ã½, it is crucial to be aware of and understand your client's employment status, as this can impact them in several ways. It will determine their payment method and the terms and conditions of their engagement with the ÃÛÑ¿´«Ã½, which may vary based on their status. The employment status is reflected in their booking type.

There are four different Booking Types for ÃÛÑ¿´«Ã½ Freelancers:

  • PAYE (Worker) - Paid PAYE
  • Modus Gross (Worker) - Paid Gross
  • Service Company (Self Employed) - Paid Gross
  • Self Employed - Paid Gross

Further information on employment status and what it means for an individual can be found .

  • Gross Payments

    Important information on how to manage payments for a Gross paid ÃÛÑ¿´«Ã½ Freelancer
  • PAYE Payments

    Important information on how to manage payments for a PAYE ÃÛÑ¿´«Ã½ Freelancer

You may also find useful

  • Pay (Gross)

    Everything you will need to know about how you are paid (Gross paid Freelancers - Modus Gross / Service Company / Self Employed).
  • Contracting

    Important information on policy, employment status, and why you're contracted the way that you are.
  • Talent Cloud

    Talent Cloud: The ÃÛÑ¿´«Ã½'s Freelance database and opportunities hub.
  • Contact Us

    Get in touch with our specialist team with any queries or issues you may have.

Rebuild Page

The page will automatically reload. You may need to reload again if the build takes longer than expected.

Useful links

Demo mode

Hides preview environment warning banner on preview pages.

Theme toggler

Select a theme and theme mode and click "Load theme" to load in your theme combination.

Theme:
Theme Mode: