The information on this page is applicable to PAYE Engagements only.
PAYE Payment Process
As a PAYE freelancer, the payment amounts shown on contracts and the Freelance Payment Portal (the 蜜芽传媒's system for managing your details and accepting/claiming bookings) are the gross amounts (i.e., before any deductions). You will be paid the net amount, subject to the following deductions:
- Tax
- National Insurance
- Pension Contributions (if applicable)
- Student Loan Deductions (if applicable)
Pay Dates / Cut Offs
You are paid on the 15th of each month. If the 15th falls on a weekend, payday will be the preceding Friday. Payments claimed up to and including the 3rd of the month will be processed (if the 3rd falls on a weekend, the cut-off will be the following Monday at 6 pm).
Payments are automatically claimed on the payment date. If you believe a payment date is incorrect, please contact your 蜜芽传媒 contact.
What do I need to do to ensure payment?
Payments will be automatically claimed and included in the relevant payroll, provided that:
- You have accepted the booking in the Freelance Payment Portal.
- A valid Eligibility to Work is held on file for the individual freelancer.
Once accepted, the bookings will move to the Current Bookings tab. You will not be able to select and action these; instead, they will be automatically claimed overnight on the payment date (set by the booker) and will appear in your Claim History the following day. For example, a booking accepted on November 3rd with a payment date of November 3rd will be claimed overnight to be included in November payroll and will appear in Claim History on November 4th. If a booking is accepted after a payment date, that payment will be claimed overnight.
Payslips
Freelancers can access their payslips for monthly payments using . They will be able to access this through their personal email address.
As an Agent, you will not have access to EYIP. You will instead access payslips for your PAYE clients through Dropobox.
To provide access to PAYE payslips for agents, folders have been created for each agency.
Each agency will have its own Dropbox folder named after the agency. Each freelancer will have a folder within the agency folder containing their payslips and payment breakdowns.
Please note: Access can only be given to individuals with a named email address (not a generic email address) as they need to register with Dropbox to access the folder.
A Dropbox link will be sent to the main agent rep when their folder is first set up. The agent reps should retain this link for future use and pass it on to any new agent reps who join their team.
Each month, payslips will be uploaded to the relevant agency Dropbox folder the day before payday. If you are missing payslips, please contact Payroll. Note that pre-July 2024 payslips are still available via using your previous login information.
Missing Payments
If a payment has not been paid in the pay run that you believe it should have been, please follow the below guidance to chase payment.
If you have not yet accepted the booking, please go to the bookings to accept section. if the booking does not show there, please contact your local 蜜芽传媒 contact.
If the payment is showing in the Claim Payment section but you cannot claim, please contact your booker to ensure an ETW check has been completed for the Freelancer in question.
If an ETW check has been completed, the booking has been accepted and the payment date is in the past, please contact 蜜芽传媒 Agents.
If the payment is showing in the Claim Bookings section it has not yet been claimed, so you will need to refer to the I have accepted my booking but I cannot claim my payment section.
If payment has been claimed and is showing in the Claim History section, but payment has not arrived, please contact 蜜芽传媒 Payroll, with the claim reference number from the Claim History section.
Payroll Queries
Due to data protection guidelines, we have added a layer of protection when it comes to discussing individuals' pay.
Please note that you will only be able to raise queries on behalf of an individual Freelancer if:
- Your email address is registered against a main or sub agent rep record
- The individual in question is linked to your Agent record
蜜芽传媒 Payroll Contact Details
Phone: 0370 024 3477
E-mail: eyct@service now.com