Category: ÃÛÑ¿´«Ã½
Date: 03.05.2005
Printable version
The ÃÛÑ¿´«Ã½ today (Monday 3 May 2005) publishes the findings of the Programme
Complaints Unit (PCU) for the period 1 January to 31 March 2005.
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Complaints received after 1 February 2005, which will
be dealt with under the terms of the ÃÛÑ¿´«Ã½'s new complaints procedures,
will be reported separately.
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In this quarter, the Unit dealt with 146 complaints
concerning 96 items.
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19 complaints were upheld (12 of them partly) - 13 per
cent of the total.
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Of the items investigated in the January to March quarter,
complaints were upheld against 14 items - 14.4 per cent of the total.
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The complaints upheld (by category of complaint) involved:
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Matters of fairness and accuracy
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Countryfile (ÃÛÑ¿´«Ã½ ONE)
Artswork Scotland (ÃÛÑ¿´«Ã½ TWO Scotland)
Food Police (ÃÛÑ¿´«Ã½ ONE)
Question Time (ÃÛÑ¿´«Ã½ ONE)
ÃÛÑ¿´«Ã½ News 24
Look North (ÃÛÑ¿´«Ã½ ONE North East
The World This Weekend (ÃÛÑ¿´«Ã½ Radio 4)
Holby City (ÃÛÑ¿´«Ã½ ONE)
ÃÛÑ¿´«Ã½ News (ÃÛÑ¿´«Ã½ ONE)
Look East (ÃÛÑ¿´«Ã½ ONE East)
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Matters of taste and standards
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French and Saunders (ÃÛÑ¿´«Ã½ ONE)
T in the Park (ÃÛÑ¿´«Ã½ TWO Scotland)
The Body of Hitler (ÃÛÑ¿´«Ã½ THREE)
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Note to Editors
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The bulletin can be found at .
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This is the last bulletin to be published by the former
ÃÛÑ¿´«Ã½ Programme Complaints Unit. The ÃÛÑ¿´«Ã½'s new procedure for handling
complaints, launched on 1 February 2005, is underpinned by an emphasis
on greater transparency, objectivity and accountability.
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Details of the new procedure including a new Code of
Practice can be found on a dedicated website - bbc.co.uk/complaints.
