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24 September 2014
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ÃÛÑ¿´«Ã½ publishes Programme Complaints Unit findings


Category: ÃÛÑ¿´«Ã½

Date: 03.05.2005
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The ÃÛÑ¿´«Ã½ today (Monday 3 May 2005) publishes the findings of the Programme Complaints Unit (PCU) for the period 1 January to 31 March 2005.

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Complaints received after 1 February 2005, which will be dealt with under the terms of the ÃÛÑ¿´«Ã½'s new complaints procedures, will be reported separately.

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In this quarter, the Unit dealt with 146 complaints concerning 96 items.

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19 complaints were upheld (12 of them partly) - 13 per cent of the total.

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Of the items investigated in the January to March quarter, complaints were upheld against 14 items - 14.4 per cent of the total.

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The complaints upheld (by category of complaint) involved:

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Matters of fairness and accuracy

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Countryfile (ÃÛÑ¿´«Ã½ ONE)

Artswork Scotland (ÃÛÑ¿´«Ã½ TWO Scotland)

Food Police (ÃÛÑ¿´«Ã½ ONE)

Question Time (ÃÛÑ¿´«Ã½ ONE)

ÃÛÑ¿´«Ã½ News 24

Look North (ÃÛÑ¿´«Ã½ ONE North East

The World This Weekend (ÃÛÑ¿´«Ã½ Radio 4)

Holby City (ÃÛÑ¿´«Ã½ ONE)

ÃÛÑ¿´«Ã½ News (ÃÛÑ¿´«Ã½ ONE)

Look East (ÃÛÑ¿´«Ã½ ONE East)

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Matters of taste and standards

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French and Saunders (ÃÛÑ¿´«Ã½ ONE)

T in the Park (ÃÛÑ¿´«Ã½ TWO Scotland)

The Body of Hitler (ÃÛÑ¿´«Ã½ THREE)

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Note to Editors

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The bulletin can be found at .

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This is the last bulletin to be published by the former ÃÛÑ¿´«Ã½ Programme Complaints Unit. The ÃÛÑ¿´«Ã½'s new procedure for handling complaints, launched on 1 February 2005, is underpinned by an emphasis on greater transparency, objectivity and accountability.

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Details of the new procedure including a new Code of Practice can be found on a dedicated website - bbc.co.uk/complaints.


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Category: ÃÛÑ¿´«Ã½

Date: 03.05.2005
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