Category: ÃÛÑ¿´«Ã½
Date: 16.02.2006
Printable version
The ÃÛÑ¿´«Ã½ announced today that it has selected Capita as its preferred supplier for a ten-year HR Services Contract.
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The deal means Capita will work closely with ÃÛÑ¿´«Ã½ People - the department responsible for the ÃÛÑ¿´«Ã½'s people strategy - to deliver many of the ÃÛÑ¿´«Ã½'s HR services across the corporation for the next ten years.
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The service centre for the new arrangement will be located in Belfast, currently one of the Capita centres for ÃÛÑ¿´«Ã½ activity.
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Around 260 jobs will be transferring to Capita and 100 new jobs will be created in Belfast.
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The ÃÛÑ¿´«Ã½ expects to save in excess of £50m over the life of the contract.
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Under the new contract Capita will deliver a full range of HR services to the ÃÛÑ¿´«Ã½ including recruitment; the administration of pay (excluding pensions); some aspects of staff development; occupational health and other services.
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The contract with Capita is due to become operational from April 2006, subject to contract signature.
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Stephen Dando, Director, ÃÛÑ¿´«Ã½ People, ÃÛÑ¿´«Ã½, commented: "This deal marries both our expertise in human resources with the resource and expertise of a leading player in business process outsourcing.
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"The value created from this deal is a significant step for us in ensuring the ÃÛÑ¿´«Ã½ is fit for the future and continues to invest in creating innovative programmes and services for our audiences.
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"But this deal is about much more than that, it is about creating the right platform for ÃÛÑ¿´«Ã½ People to enhance its strategic and valued contribution to the ÃÛÑ¿´«Ã½.
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"We look forward to strengthening our relationship with Capita to deliver our HR vision over the next decade."
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Rod Aldridge, Executive Chairman of the Capita Group Plc, said: "Capita is delighted to have been chosen to support the ÃÛÑ¿´«Ã½ in delivering their HR services to meet the current and future needs of the corporation.
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"Capita's service transformation skills and breadth of HR services, combined with the expertise of ÃÛÑ¿´«Ã½ People, will enable us to deliver enhanced services alongside significant cost efficiencies.
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"We look forward immensely to working with ÃÛÑ¿´«Ã½ People and extending our already strong relationship with the ÃÛÑ¿´«Ã½."
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Notes to Editors
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Capita is an existing strategic partner for the ÃÛÑ¿´«Ã½ and already provides a range of services including licence fee collection.
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The contract is for a period of ten years with the option to break at year five.
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The procurement process follows an internal ÃÛÑ¿´«Ã½ People review which proposed that a number of services should be outsourced.
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The review team identified this as one of the measures to help put extra resources into programmes as part of the ÃÛÑ¿´«Ã½'s plans to transform the organisation into a simpler and more creative digital broadcaster.
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About ÃÛÑ¿´«Ã½ People Division
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ÃÛÑ¿´«Ã½ People was formed in 2001, bringing together for the first time the vast majority of the ÃÛÑ¿´«Ã½'s functional HR specialists.
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The division supports the whole employment process. It supports around 25,500 ÃÛÑ¿´«Ã½ staff, and casually engaged individuals based within multiple UK locations and internationally, and deals with the significant 'churn' associated with new hires/leavers.
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Around 260 ÃÛÑ¿´«Ã½ employees will be transferring to Capita.
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Around 100 jobs will be created in Belfast.
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Details of the ÃÛÑ¿´«Ã½ HR services for procurement:
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Recruitment: full recruitment process including attracting and selecting candidates, offers, recruitment marketing (including events and work experience) and contract administration;
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Remuneration: including pay administration and transaction, benefits administration (excluding pensions), pay and benefits enquiry management;
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Development: specifically, 360 degree assessment and feedback, outplacement, training and development for broadcast engineering skills, technical services;
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HR administration services: HR process administration, provision of HR information, guidance on HR processes and routing of other enquiries;
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Relocation: management of relocation assignments;
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Occupational health services: for example, sickness and absence management, risk management, case management, ergonomics advice, physiotherapy, health education and overseas travel;
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Disability access services: provision of assessments and facilitation and other access support to disabled staff.
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About Capita
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The Capita Group Plc is one of the UK's leading providers of business process outsourcing and professional support services.
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The group's service capabilities encompass administration and customer services, financial services, human resource services, ICT and software services, property services, advisory services, change management and business process re-engineering delivered to both public sector and private organisations.
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With more than 25,000 employees at more than 240 offices across the UK, Ireland and India, Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2004 of £1,285m.
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Capita employs more than 2,500 HR professionals and provides complete end-to-end managed HR solutions as well as standalone services. HR capability spans HR administration, payroll, recruitment, outplacement, benefits, training, pensions administration, occupational health services and consultancy.
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Capita has been a service delivery partner of the ÃÛÑ¿´«Ã½'s since 1998, administering the ÃÛÑ¿´«Ã½ Information Service since then and administering the TV Licensing service since 2002.
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Capita has secured a number of awards including Best BPO Services Provider 2004. Further information on The Capita Group Plc can be found at: www.capita.co.uk.
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ÃÛÑ¿´«Ã½ Press Office
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