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Going to the Proms – FAQs

How do I enter the Royal Albert Hall?

You can enter Door 12, the Café Bar, and Italian restaurant Verdi without a ticket to a show. To enter the rest of the building you will need to have your ticket ready to be scanned.

Do I need to book tickets in advance?

To avoid disappointment we recommend booking in advance. Tickets for the 2025 Proms season go on sale Saturday 17 May. You can see the programme of events and book tickets here.

Even for sold-out concerts at the Royal Albert Hall, £8.00 Promming tickets are available on the day. These tickets are not bookable in advance. Find out more about Promming here.

Throughout the season keep checking the Royal Albert Hall website as returns often become available.

Promming

Day Promming tickets will be available on the day of each concert. There will be standing tickets available in the Arena and Gallery with additional seated Promming tickets in the Choir or Circle.

All Prommers can book two tickets per concert. We will continue to use e-tickets to facilitate contactless entry to the building. Please print your tickets or show them on a mobile phone. All standing Promming tickets will be unreserved.

Find out more about Promming including Season and Weekend Passes.

How can I get tickets for the Last Night of the Proms?

Owing to high demand, the majority of seated tickets for the Last Night of the Proms are allocated by ballot. Please see our Last Night of the Proms 2025 page for more details.

Can I take a flag to the Proms?

Flags are permitted at the Proms and are traditionally part of the Last Night celebrations provided they do not interfere with the smooth running of the concert. The maximum flag size is 0.5m x 1m, and no flag poles. If you are draping the front of your box, the flag must not drop lower than the box below.

Can I bring children to the Proms?

All children are welcome to the CBeebies Proms at the Royal Albert Hall and Across the UK and the Relaxed Prom on 10 August. Out of consideration for audience and artists, we recommend that children attending other Proms are aged at least 5 and over.

A buggy park and a nursing parent's room will be available at the Royal Albert Hall during the CBeebies Proms and the Relaxed Prom. You can read more about the facilities and provisions on offer during the CBeebies Proms at the Royal Albert Hall and Relaxed Prom .

Children between 7 and 18 are positively encouraged and tickets are half-price in any seating area of the Royal Albert Hall (except the Last Night). Please note this is not applicable to Promming tickets.

Is there a dress code at the Proms?

Come as you are: there is no dress code at the Proms.

Can I bring bags to the Royal Albert Hall?

In order to provide a safe and comfortable environment for all visitors the Royal Albert Hall has a one bag policy. Bags should be no more than 25L in capacity (approx. 40cm x 30cm x 20cm). Acceptable bags include regular sized handbags, satchels, briefcases and small rucksacks. Any additional bags or bags larger than allowed, must be checked into the cloakroom at £1 per item. Read more about the Royal Albert Hall cloakroom and facilities .

What else would be useful to know before my visit?

See the full FAQs on the Royal Albert Hall website .

Are there any arrangements for car parking?

A limited number of parking spaces, priced £11.00 each (including a 10% booking fee), are available from one hour before the start of each Prom in the Imperial College car park.

They can be purchased from the Hall from – see for details.


Please note: the Royal Albert Hall is not within the Congestion Charge zone.

What if I can no longer attend?

Unwanted tickets for all Proms that have been purchased through the Royal Albert Hall Box Office may be exchanged for tickets to other Proms concerts (subject to availability). A fee of £1.00 per ticket will be charged for this service. Call the Royal Albert Hall Box Office (020 7070 4441*) for further details.

If you cannot use a ticket for any reason and want to try to resell it, we recommend using Twickets - an ethical ticket resale marketplace, enabling concert-goers to buy and sell tickets at no more than their face value.

*Standard geographic charges from landlines and mobiles will apply. All calls may be recorded and monitored for training and quality-control purposes.

Any other questions?

Send your comments and queries to proms@bbc.co.uk.

FAQs

What is the From Dark Till Dawn Prom?

From Dark Till Dawn is a special Late Night Prom which takes place from 11pm to 7am on Friday 8 August at the Royal Albert Hall.

Curated by organist Anna Lapwood, among the performers are Barokksolistene, Bjarte Eike, Pembroke College Chapel Choir, Anastasia Kobekina and Hayato Sumino.

There will be two intervals.

Can I bring a blanket or pillow as it is an overnight concert?

You will not be able to bring blankets or pillows as this is not a sleeping event.

Will I be able to move around the auditorium during the concert?

You will be allocated a specific seat, as per a usual concert or a standing position in the Arena and Gallery. It will therefore not be possible to move around the auditorium whilst the artists are performing. There will be breaks through the evening, where you are free to move as you wish. Please be mindful of the enjoyment of other concert goers as you would at any other ÃÛÑ¿´«Ã½ Prom.

What food and drink will be available throughout the night?

Time at the bars for alcohol will be 1am but a range of food and soft drinks will be available through the night. You can bring your own bottle of water to the event.

Can I leave the auditorium and come back again during the performance?

There will be two intervals throughout the night. If you leave the auditorium you will be able to re-enter at an appropriate break in the music. The Elgar Room will also be available as a ‘stretch out’ area for the audience, if required. Smoking is permitted in the smoking area.

Will there be breaks throughout the concert?

There will be two intervals throughout the night, where audience are free to move as they wish.

Will there be standing Day Promming tickets at this event?

There will be a reduced capacity in the arena for audience comfort, but you will be able to buy Promming tickets in either the arena or gallery.

Is this concert available as part of the whole season Promming pass?

There will be a reduced capacity in the arena for audience comfort so this concert will not be part of the Whole Season or Weekend Promming pass.

What time can I arrive for this event?

The event starts at 11pm. Information on building opening times will be made available closer to the event.

What is the latest time I can enter the building?

Last entry into the building and point of no readmission is 1am.

What is the age restriction?

This event is not recommended for under 5s and all customers aged 14 years or below must be accompanied by an adult aged 18 years or over.