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Emergency Contacts December 2016

Flooding/Northern Ireland Water

In the event of flooding from burst water mains or blocked sewers contact Waterline: 0345 744 0088

To report a flood, you only need a single telephone number: 0300 2000 100.

This number is available 24 hours a day, seven days a week. You don't have to decide which organisation you need to ring and you don't have to contact the Rivers Agency, Roads Service or NI Water - this will be done for you.

When you ring, a member of staff will take all your details and contact the appropriate agency on your behalf.

Councils

NI Direct contact details for NI Councils:

Emergency Services

Police Service of Northern Ireland

  • Tel: 101 (Non-emergency)
  • Tel: 999 (Emergency)

Northern Ireland Fire & Rescue Service

  • Tel: 028 9266 4221 (Non-emergency)
  • Tel: 999 (Emergency)

Northern Ireland Ambulance Service

  • Tel: 028 9040 0999 (Non-emergency)
  • Tel: 999 (Emergency)

Housing

Northern Ireland Housing Executive

  • Tel: 03448 920 900 General enquiries (8.30am - 5pm)
  • Tel: 03448 920 901 Repairs (24 hours for emergency)

ÃÛÑ¿´«Ã½lessness

The Regional Emergency Social Work Service provides an emergency social work response across all of Northern Ireland. It is an emergency service to be used only when you need a social worker urgently, after hours. Contact them on 028 9504 9999

Housing Rights Service

028 9024 5640

Simon Community

24 Hour Helpline: 0800 171 2222

Quick Check

Quick Check is a 24 freephone service to verify the identity of unknown callers to your home.

Call them on 0800 013 2290

Utilities

Northern Ireland Water

Tel: 03457 440088

Northern Ireland Electricity

Tel: 03457 643 643

Phoenix Gas

In an Emergency, if you smell gas phone the 24-hour gas emergency service on 0800 002 001.

Firmus Energy

If you smell gas call 0800 002 001 (24 hour)

Tel: 0800 032 4567