Terms and Conditions
Want to get in touch with Sophie and Christine? If you’re over 18, you can contact the Situationships team here.
When you contribute to the ÃÛÑ¿´«Ã½, we may use your contribution in our programmes or content, but we cannot promise to use everything that we receive.
Your trust is very important to us. So the ÃÛÑ¿´«Ã½ is committed to protecting the privacy and security of your personal information. The ÃÛÑ¿´«Ã½ will only use your personal data provided by text, phone, email or social media for the purposes of the programme, to verify your contribution, and should we need to get in touch with you. The personal data will be your name and contact details, such as phone number, email address or social media account name (depending on how you contact us) and any personal data you choose to give us within the content of your contribution.
The ÃÛÑ¿´«Ã½ is the ‘data controller’ of this information. This means that the ÃÛÑ¿´«Ã½ decides what your personal information is used for, and the ways in which it is processed. The legal basis on which the ÃÛÑ¿´«Ã½ processes your personal information is the public interest in the ÃÛÑ¿´«Ã½ producing journalistic content. For editorial reasons and regulatory compliance, we will keep your data for up to one year for phone calls and emails, and two years for text messages and social media messages.
Your data is shared securely with companies who provide services to the ÃÛÑ¿´«Ã½ in order that we can receive and process your contributions. Those companies are: Broadcast Bionics for phone calls; IMI Mobile for text message and social media contributions. We do not share your data or contributions with any other third parties.
Contributions sent to the ÃÛÑ¿´«Ã½ through other third-party social media services, third-party messaging services, or email are also subject to the terms and conditions of the service you choose to use, and you should refer to their privacy policies for how they process your data and their individual retention policies.
If you have any questions about how the ÃÛÑ¿´«Ã½ handles your personal information, or you wish to find out about your rights, please visit the . You will also be able to find out more information about how the ÃÛÑ¿´«Ã½ processes your information. If you wish to exercise your data protection rights in relation to the personal data we hold about you, please visit this page to find out more: .
If you raise a complaint with the ÃÛÑ¿´«Ã½ about the way it has handled your personal information, you are also entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at: .