Main content
Sorry, this episode is not currently available

Complaints and Public Services Committee

Recorded coverage of the Public Administration committee session on whether complaints make a difference on the provision of services, from Tuesday 25 June.

Recorded coverage of the Public Administration committee session on whether complaints make a difference on the provision of services with evidence from Sir David Nicholson, Chief Executive of the NHS in England as well as representatives from John Lewis, First Direct and Boots, from Tuesday 25 June.

2 hours, 5 minutes

Broadcasts