Main content

Gap Finders - Charlotte Pearce

A Gap Finders interview with Charlotte Pearce, who founded handwritten letters company Inkpact.

When was the last time you sent someone a handwritten letter? For this Gap Finders interview from the You and Yours team, Winifred Robinson speaks to Charlotte Pearce, who founded a company that does just that. Called Inkpact, it employs a team of freelance writers - who all have nice handwriting - to compose letters from companies to their customers. Charlotte talks about where the idea for this unusual business came from, and how it can compete in an era of AI-driven customer service.

PRESENTER: WINIFRED ROBINSON

PRODUCER: TOM MOSELEY

Available now

51 minutes

Last on

Thu 8 May 2025 12:06

Broadcast

  • Thu 8 May 2025 12:06

Health

Health

A selection of the best health advice and discussions from You & Yours.

Lifestyle

Lifestyle

From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.