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Gap Finders - Charlotte Pearce
A Gap Finders interview with Charlotte Pearce, who founded handwritten letters company Inkpact.
When was the last time you sent someone a handwritten letter? For this Gap Finders interview from the You and Yours team, Winifred Robinson speaks to Charlotte Pearce, who founded a company that does just that. Called Inkpact, it employs a team of freelance writers - who all have nice handwriting - to compose letters from companies to their customers. Charlotte talks about where the idea for this unusual business came from, and how it can compete in an era of AI-driven customer service.
PRESENTER: WINIFRED ROBINSON
PRODUCER: TOM MOSELEY
Last on
Thu 8 May 2025
12:06
ÃÛÑ¿´«Ã½ Radio 4