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Telecoms Tangles, Car Hire Scrapes & Pet Travel Documents

Holly Hamilton gets answers, rights wrongs and fights for consumers everywhere.

Holly speaks to Ofcom’s James Stinson about the regulator’s latest customer service research results, and we hear from one listener who cancelled their phone line but kept receiving bills.

Motoring journalist Neil Briscoe lifts the lid on holiday car hire, after an experience that was very close to home.

Pet owners travelling from Britain to Northern Ireland will need new documents from 4th June 2025 ; Nina Downing from PDSA explains who needs one, how to get one and how to avoid scammers.

If you have a story or experience you want to share email cfb@bbc.co.uk

56 minutes

Last on

Sat 31 May 2025 10:03

Broadcast

  • Sat 31 May 2025 10:03

Podcast