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Excluded from cheap energy tariffs because of where I live

Episode 24 of 30

The team take on the case of electric vehicle drivers who say their energy provider couldn’t connect them to the best tariffs because of where they live.

The team meets the homeowners who discovered they were the victims of a north-south divide for smart meters, which meant they couldn’t access the best tariffs for charging their new electric vehicles. We reveal the change for energy suppliers that means others shouldn’t be caught out. Also on the programme, the health products making bogus claims, but would the public be tempted to try them out? And experts explain your refund rights when a festival is cancelled.

Release date:

44 minutes

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Julia Somerville
Presenter Louise Minchin
Production Manager Natalie Palmer
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Sherry Knight

Broadcast