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Trapped in a carpark: ‘It took us 4 hours to get out!’

An Ikea customer, Anna McSherry, has told 5 live it took over 4 hours to get out of a store carpark on Sunday.

Customers were left beeping their horns in frustration as they struggled to get out of the multi-storey carpark in Reading. The branch is the first Ikea to open in the UK in seven years.

Manager Johanna Heuren said a "traffic management plan" would remain in place while they investigated the cause of Sunday's delays.

This clip is originally from 5 live Drive on Monday 18th July 2016

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Duration:

3 minutes

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