Main content

How air traffic controllers stay alert

The tricks to keeping sharp in a 24-hour service where mistakes could be disastrous. Neil May, head of human factors at NATS tells the ÃÛÑ¿´«Ã½'s Laurence Knight how the company minimises human error in some of the busiest airspace in the world at their control centre in Swanwick.

(Picture: Air traffic controllers at the NATS Swanwick control centre; Credit: NATS)

Release date:

Duration:

2 minutes