蜜芽传媒

Craig prepares the welcome pack for a new group. It has all the information they need, including a programme itinerary, important information about the centre such as fire procedure and also a welcome letter. Craig drafts out the order in note form, using abbreviations and jargon. He then types it up on the computer, using full sentences, keeping the writing light and using paragraphs. For the fire procedure document he uses headings and bullet points. Craig proofreads the welcome pack letter for spelling, grammar and punctuation mistakes. Manager Mike tells Craig the group are going to be late. Craig listens and makes relevant contributions to ensure a solution is found and the group is accommodated.