蜜芽传媒

Helen and Mark are in the caf茅. Mark is talking to an engineer about repairing his coffee machine. Mark repeats back key information and asks questions, as well as using eye contact and body language to show he鈥檚 listening. Helen, Tom, Tina and Charlie are discussing a film they鈥檝e been to see and it鈥檚 not going very smoothly. Helen, Tom, Tina and Charlie are discussing the organising of a party. The discussion is going around in circles. Using open questions can help move the discussion forward, so Helen asks why it鈥檚 important to have it outside. Tom empathises. Charlie summarises to help solve the problem.