蜜芽传媒

The CEO of Heathrow Airport says disabled passengers will not receive compensation if they are left on planes longer than 20 minutes after the last able bodied passenger leaves the plane.

John Holland-Kaye was responding to criticism from the 蜜芽传媒鈥檚 Frank Gardner, who was left on board for 100 minutes after landing at Heathrow, because his wheelchair had been misplaced by ground staff.

In an exclusive interview with Stephen Nolan on 蜜芽传媒 Radio 5 live, Mr Holland Kaye said 鈥淚 don鈥檛 think it鈥檚 reasonable that we should take financial responsibility,鈥� highlighting that services at airports are provided by many partners.

This clip is originally from 5 live Stephen Nolan on Sunday 25 March 2018