蜜芽传媒

TSB boss Paul Pester said he would now take direct control of the banking system breakdown that has caused major disruption for customers.

He told the Today programme that he had also drafted in experts from IBM, who would report "directly" to him.

The online problems began six days ago when TSB attempted to move its computer systems from former owner Lloyds.

(Photo: TSB cash machine. Credit: PA)