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How to be a better manager

Managers are rarely loved, but it's a difficult job. One person who knows this well is Alison Green. She is a workplace-advice columnist and has just written a book, 'Ask a Manager: How to navigate clueless colleagues, lunch stealing bosses and the rest of your life'. In it she offers advice to managers on how to have professional conversations. The ÃÛÑ¿´«Ã½'s Roger Hearing asks 'why do managers get such a bad press?'
(Image: Call centre worker, Credit: Getty Images)

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2 minutes