蜜芽传媒

The chief executive of Energy UK, which represents gas and electricity companies, has said that companies should improve their services.

Lawrence Slade said that the energy market needs to cater for all households, and companies "have got a hell of a lot of work to do".

An energy bill price cap has been proposed by the regulator, Ofgem to give fairer deal to consumers.

(Image: Heating dial, credit: Science Photo Library)