蜜芽传媒

The chief executive of the Rail Delivery Group, which represents the industry, has said the system need changing.

Paul Plummer said running the industry is "incredibly challenging" and "fiendishly complicated".

The Office of Rail and Road (ORR) blamed a lack of "responsibility and accountability" for severe disruption on Britain's railways in May.

(Image: Clapham Junction station, credit: AFP/Getty Images)