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Ryanair Boss: ‘Refund refusal claims are false’

Ryanair boss Michael O'Leary has hit back at claims the airline hasn't refunded all passengers for flights cancelled because of the pandemic.
O’Leary told ÃÛÑ¿´«Ã½ Radio 5 Live customers have all been reimbursed for flights between March and July.
Speaking to 5 Live’s Rachel Burden, he said texts and emails from listeners claiming they have not been refunded were "false".
"We have no backlog in our refund department - that's a fact," he said.

This clip is originally from 5 Live Breakfast on Monday 2 November 2020.

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4 minutes

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