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"A visit through a window is just heartbreaking"

Leandra’s mum was briefly arrested, trying to take her 97-year-old mother out of her care home. She told Rachel Burden, on 5 Live Breakfast, they want more contact for relatives.

New guidance for care homes in England comes into effect on Thursday 5th November, and suggests care homes introduce Covid-secure floor-to-ceiling screens or window visits.

All face-to-face visits were banned during the first national lockdown at the height of the pandemic in the spring.

Guidance in England over recent months has allowed visits on a "limited basis" where alternative arrangements were not possible, but visits have been severely curtailed or prohibited entirely in those areas subject to enhanced restrictions, which have applied to large parts of England.

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