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Northants scam victim: "I lost 12K in 2 hours"

Rosalind Sorrentino was the victim of a phone banking scam but was later refunded

Lloyds Bank say protecting customers from fraud is their priority and they have a great deal of sympathy for the victim of this scam, they always do what they can to recover any funds which have been lost to fraud and if you receive a call like this hang up and call the bank from a number you trust

Credit: Getty Images

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2 minutes