蜜芽传媒

It's not been the best week to be a driver, has it...

From scraping windscreens to battling snow and ice when you get behind the wheel, all you're after is a smooth journey.

But who is keeping our roads safe? Do you know what to do when things go wrong?

Phill Muns met the hard workers at the National Highways regional operations centre just off the M6 to find out how they operate.