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Frank Southall, from Worcester, thought he had got ahead of the game, but his booking was cancelled less than a day after making the reservation online.

As soon as the concert dates were announced, he booked at the Ezy Hotel in Cardiff for just over £200. The price very quickly went up to over £500 for the night, which he found out about when checking for his brother, and again 12 hours later, when he received an email to say his booking could not be guaranteed.

Elliott Webb finds out how the big Oasis fan had been left in a state of limbo, but wasn't deterred from hitting the online ticket queue.

Frank booked through a third party, Booking.com, who said in a statement: "While hotels and other accommodation are in complete control of their availability and prices that they list, we do have strict guidelines and codes of conduct, and if we are made aware of any practices that break our terms and conditions then we can take action as needed - this can be to ask that the partner act fairly and honour bookings they have already confirmed to our mutual customers, or offer viable alternatives. In cases where an accommodation is unable to honour a reservation we will intervene on behalf of the customer as a next step."

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