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Bus passengers across England have said they are more satisfied with their journeys – with satisfaction up to 83 per cent in the second year of the Your Bus Journey survey, independent watchdog Transport Focus confirms.
The results from the 2024 survey showed passenger satisfaction improving overall from its first-year level of 80 per cent - but there were still some wide differences across local authorities.
David Beer from independent watchdog, Transport Focus chats to Rima Ahmed.