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Consumer news with Julian Worricker. What would you do if you received a letter saying you owed five pounds? We hear how hundreds of people have received such letters and are sure they don't owe the money. There is concern over a fall in number of district nurses in England - it has dropped by a third to more than nine a half thousand in the past ten years. How does this compare with the rest of the UK? We examine EU proposals for a way of resolving online retail dispute.
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