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Nutritional therapists are providing an expensive service that may not be beneficial and, in some cases, could seriously harm patients' health, according to a Which investigation. Julian Worricker hears from BANT, the body for nutritional therapists. New government guidelines on what nurseries and child minders should be feeding toddlers and the wave of crowdsourcing websites that offer entrepreneurs an alternative to the high street banks and let you become an online investment dragon. And is the customer NOT always right? Are we unreasonably assertive in the way we treat retail staff? The presenter is Julian Worricker. The producer is Paul Waters.