Episode details
Available for over a year
Two sides to every story as we hear from a bride who couldn't understand a wedding shop's security measures. And a report into ITRA, who offered a 71-year-old the chance to pay £4,000 to leave her timeshare obligation - when she could have left it for free. We'll also be on the bounce with Caz Graham, as our reporter heads to Wales to experience underground trampolining. And the National Crime Survey suggests fewer people are experiencing the particular headache that is mobile phone theft. There's also more on the staggering amount of complaints to the energy ombudsman about billing. We pick apart a typical experience - a threatening letter, when you haven't even received the initial bill. Wilf from Bristol tells us his story.
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