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Available for over a year

It's one year since the NHS introduced its Family and Friends test, asking patients if they would recommend the hospital or unit where they were treated. How is it working and is the test doing what it was supposed to do? The British holidaymakers sold false promises of fantastic holidays by people using high pressure selling techniques and not given a cooling off period. You and Yours investigates. A new report says that our seaside resorts are providing more employment than the motor, pharmaceutical, aerospace or steel industries. Producer: Olive Clancy Presenter: Peter White.