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One of the big six energy firms has told us it'll continue to pretend it's a debt collector when chasing customers in arrears. Just weeks before one of the biggest changes in how GPs work - the British Medical Association tells us the new plans are flawed We look at why some pupils just won't wear their school uniform - and what can you do to change it? Does being left-handed mean you are being left behind by technology? The designer Sir Paul Smith gives us a tour of his shed. And more on people who tried to liberate their pensions early - but didn't get the deal they were promised. PRESENTER: WINIFRED ROBINSON PRODUCER: PETE WILSON.