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Waiting to switch: A couple who started changing energy provider two years ago are paid compensation by nPower. In January energy companies will be obliged to process switches within 17 days. It has been the year of the Supermarket Price War, but how much is it saving us? One report suggests it could be as little as £2 per month. Venice attempts to un-invent the wheel as it considers a crack down on pull-along luggage. Simon Calder is there to discover what truth there is in the claims that they destroy the quiet atmosphere, and ruin delicate marble pathways. Plus, the solar panel promise that has failed to deliver. A £9000 eco investment that has become un-affordable for one couple. Presenter: Winifred Robinson Producer: Natalie Donovan.