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The online shopping delivery woes. We find out what the companies are doing to make sure parcels arrive in time for Christmas. Facebook has removed a 'gripe site' set up to warn people against having laser eye surgery. Are fears of defamation closing Facebook down as a viable forum for complaint about companies? Plus, why are so many Audi owners finding their car uses a lot of oil? Audi has told us that any customers who think their car may be burning too much can contact their UK customer helpline on 0800 699 888. Presenter: Winifred Robinson Producer: Natalie Donovan.
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