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High street giant Marks and Spencer has reported its first rise in annual profits for four years. A dedicated M&S shopper gives her verdict on how the shop has changed over the years. A woman whose husband died in a hospital toilet tells Winifred Robinson how he was failed by the organisation that was supposed to be looking after him. The Health Ombudsman has criticised the hospital responsible, and said hundreds of thousands of patients in England are being let down by poor end-of-life care. Plus sales at vending machines are up. We visit the rural village of Clifton in Derbyshire, where an industrial sized vending machine is providing 24 hour convenience. Presented by Winifred Robinson Produced by Natalie Donovan.