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Available for over a year

Anaesthetist Dr Kevin Fong, tells the story of the NHS today and the challenges it faces, from the perspective of the people who deliver the care. In the second episode of the series, Kevin spends a day with SeaCAM - the South East Coast Ambulance Service - to get a glimpse of the pressures the workforce face in trying to meet the required response times for each category of emergency call. Last winter's media reports showing queues of ambulances snaking round hospitals and patients waiting for hours to be admitted to A&E was, for many, shocking to see. Some commentators say it was a crisis like no other and that the NHS has reached a tipping point. So, what was it really like for those crews and can the service ever recover? Written and Presented by Dr Kevin Fong Producer: Emily Bird Executive Producer: Rami Tzabar A TellTale Industries production for ÃÛÑ¿´«Ã½ Radio 4