ÃÛÑ¿´«Ã½

Use ÃÛÑ¿´«Ã½.com or the new ÃÛÑ¿´«Ã½ App to listen to ÃÛÑ¿´«Ã½ podcasts, Radio 4 and the World Service outside the UK.

Episode details

Radio 4,03 Nov 2025,53 mins

Oxbridge Learning, Energy Debt, Paved Gardens

You and Yours

Available for over a year

More than 5000 students are unable to complete courses after an online education company called Oxbridge Learning went into administration earlier this month. Materials are still available for students to use, but they cannot sit exams or receive qualifications. It offered over 250 courses, including GCSEs and A-Levels, as well as vocational diplomas in subjects like counselling and accounting. The energy regulator Ofgem has announced that it is going to do more to help the most vulnerable people in debt to energy companies. New figures show that energy debt and arrears in England, Wales and Scotland rose by about 20% last year, taking the total to around £4.4 billion. To combat this, Ofgem is introducing a £5 surcharge to customer's gas and electricity bills, which will go towards helping about 200,000 people in debt. If you live near a solar farm or wind turbines, you're paying twice as much for the electricity it generates than what owners of them are getting paid by energy firms, according to Energy Local UK. They say that community-led small renewable projects can tackle this and help people to cut their bills by about 30%. There are now more than 30 across Great Britain, we head to Dorset to visit one. Should a refund automatically go to your chosen payment method? Many customers are unhappy with fashion brand Karen Millen’s refund process, which chooses a voucher as the default option. It has caused many people to accidentally choose this, leaving them with a voucher that cannot be changed at a later date. PRODUCER: CHARLIE FILMER-COURT PRESENTER: WINIFRED ROBINSON

Programme Website
More episodes