Martin Kelner - Staff at a care home in Harrogate have been criticised by CQC for calling residents "darling", "handsome" and "love". - ÃÛÑ¿´«Ã½ Sounds

Martin Kelner - Staff at a care home in Harrogate have been criticised by CQC for calling residents "darling", "handsome" and "love". - ÃÛÑ¿´«Ã½ Sounds


Staff at a care home in Harrogate have been criticised by CQC for calling residents "darling", "handsome" and "love".

Staff say they're just terms of endearment and the people we spoke to in Harrogate agree.

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