Episode details

World Service,4 mins
Why marketing people should stop spreading confusion jargon
World Business ReportAvailable for over a year
"A digital first, disruptive and innovative leader" is the kind of jargon used by the global food company Mondelez that means little to most people. Business commentator Lucy Kellaway turns the spotlight on language that marketing experts think sounds impressive, but is being used in the wrong way. (Picture: Mondelez International brands. Bloomberg/Getty.)
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