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Now that we can google everything, do we still need agony aunts to push us in the right direction and offer us comfort and advice? Author of The Anna Karenina Fix: Life Lessons from Russian Literature, Viv Groskop is also Dear Viv, an agony aunt in podcast form for The Pool. Gemma Cairney used to present The Surgery on Radio 1, a phone-in show where listeners shared their experiences and received advice. She is also the author of Open: A Toolkit for How Magic and Messed up Life Can Be. They join Jane to discuss the role of agony aunts in the 21st century.