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Her Majesty's Chief Inspector of Probation, Dame Glenys Stacey, has welcomed the government's decision to rethink how private firms are used within the sector. Contracts with companies operating in the probation service are being terminated early - because of concerns about their effectiveness. Dame Stacey explains to Radio 4's The World at One what three major changes the government needs to make, which she hoped would lead to a better quality service. (Photo: Dame Glenys Stacey, Her Majesty's Chief Inspector of Probation Credit: Her Majesty's Chief Inspector of Probation)
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