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47 Crew Manager Batcheldor, 999 Control Operator Sharon Darby and Watch Manager Beale

A firefighter comforts a mother and her son trapped on the fourteenth floor

• 38 mins

48 The Story So Far

What we鈥檝e learnt over the past nine weeks

• 12 mins

49 Ambrose Mendy

A man who lost two relatives in the fire visits Grenfell

• 10 mins

50 Group Manager Goodall and Station Manager Myatt

Firefighters are overwhelmed by the volume of 999 calls

• 25 mins

51 Station Managers Kipling and Myatt, Watch Managers Johnson and Moore and Firefighters King and Moore

Firefighters struggle with low water pressure, falling debris and a lack of training

• 30 mins

52 Watch Manager Johnson and Station Manager Loft

A lack of 鈥榲ital鈥� building plans hampers rescues

• 17 mins

53 Firefighters Cornelius, Herrera , Merrion, Murphy, Upton, Wharnsby, and Crew Manager McAlonen

Firefighters give their account of what happened on the 14th floor

• 24 mins

54 Crew Managers Codd, Gallagher and Hoare, and firefighters Fernandes, Foster, Lawson and Orchard

Two firefighters tell nine residents to stay inside their flats as the fire spreads

• 31 mins

55 Station Manager Wolfenden, Watch Managers Furnell and Leaver, Firefighters Bell and Juggins

A miscommunication means firefighters don鈥檛 act on 999 information for an hour

• 36 mins

56 Group Manager Goulbourne, Crew Manager Morrison and Firefighter Wood

The chairman of the inquiry resists calls to make safety recommendations before January

• 20 mins

57 Operations Manager Alexandra Norman and Control Room Operator Peter Duddy

A 999 call handler describes how he couldn鈥檛 persuade a family to leave their flat.

• 26 mins

58 Assistant Operations Manager Debbie Real and Control Room Operators Angela Gotts and Aisha Jabin

A 999 call operator spends 40 minutes comforting a woman trapped on the top floor

• 25 mins

59 Group Manager Welch

The Inquiry learns two firefighters were in charge of the incident at the same time

• 24 mins

60 Watch Managers Harrison and Coltress and Firefighter Johnson

A fire officer tells families he hopes they get the justice they deserve

• 20 mins

61 Station Manager Walton

The Inquiry hears from the second firefighter in charge of the incident

• 22 mins

62 Deputy Assistant Commissioner O鈥橪oughlin

The inquiry hears from the third firefighter to take charge of the incident

• 21 mins

63 Deputy Assistant Commissioner O鈥橪oughlin and Assistant Commissioner Roe

A senior officer tells the inquiry no one should have lived in Grenfell Tower

• 17 mins

64 Assistant Commissioner Roe

A senior officer describes a delay in finding building plans as a 鈥渕ajor deficiency鈥�

• 19 mins

65 Commissioner Cotton

The chief fire officer in London says nothing could have stopped the fire spreading

• 30 mins

66 Group Manager O鈥橬eill, Watch Manager Ricketts and Station Manager Davis

The final day of firefighter evidence in this part of the inquiry

• 23 mins

67 The Firefighters

The inquiry has heard evidence from 82 firefighters, here鈥檚 what we鈥檝e learnt

• 13 mins

68 Antonio Roncolato and Fatima Alves

The first two survivors to give evidence to the inquiry

• 23 mins

69 Miguel Alves

An 18th floor resident tells the inquiry the building was like a 鈥榯icking time bomb鈥�

• 18 mins

70 Nadia Jafari and Munira Mahmud

Nadia Jafari was separated from her father as they tried to escape in a smoke-filled lift

• 17 mins

71 Meron Mekonnen, Hiwot Dagnachew and Maher Khoudair

Survivors from Grenfell Tower make phone calls to a friend trapped on the 18th floor

• 24 mins

72 Sam Daniels and Branislav Lukic

Sam Daniels describes leaving his father in a smoke-filled flat on the sixteenth floor

• 27 mins

73 Richard Fletcher and Mariko Toyoshima-Lewis

A father carries his six-year-old daughter out of the tower from the 16th floor

• 18 mins

74 Rosemary Oyewole

Rosemary Oyewole鈥檚 neighbours sheltered in her flat on the 14th floor as the fire spread

• 27 mins

75 Omar Alhaj Ali and Oluwasuen Talabi

Two of the eight residents trapped in flat 113 on the 14th floor describe their ordeal

• 22 mins

76 Petra Doulova and Jose Vieiro

The inquiry hears how a resident escaped from the 20th floor

• 32 mins