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When it comes to assessing how well companies treat their staff, many businesses often turn to something called an employee engagement survey. The idea behind them is simple enough; When employees feel valued, their commitment and enthusiasm for their job grows. This, in turn, increases staff retention, performance and productivity. But in reality, according to our regular workplace commentator and Financial Times columnist, Pilita Clark, such surveys leave many of us feeling anything but engaged. (Image: business concept illustration. Credit: Getty Images)