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Technology has the potential to change all our lives for the better, yet many of us are often reduced to hitting screens in frustration. So why does technology feel so complicated? In this edition of the Why Factor, Kate Lamble explores why we get so exasperated with new technology and whether we should be concerned about increasingly complex solutions to simple problems. Is poor design to blame? Stupidity on the users part? Or is it part of our natural psychological response to artificial devices? (Image: Man hiding under laptop, Credit: Kaspars Grinvalds/Shutterstock)