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| Episode 179: Paying the bill |
| Khalid: |
I'd like to check out now please. |
| Manager: |
Certainly sir. Was everything satisfactory? |
| Khalid: |
Not really, no. You mixed up my booking, I ordered a vegetarian breakfast but was given steak and eggs, and the hot water in my shower didn't work in the mornings. |
| Manager: |
Yes, I know you had a few problems but really, the important thing is, would you say they were dealt with politely and efficiently? |
| Khalid: |
No, I would say they were dealt with completely unpolitely and non-efficiently, actually. I had to ask more than three times to have my shower fixed and the waiter was very rude when I asked him to change my food. |
| Manager: |
Well, can I offer you a further discount as compensation? Say, 15%? |
| Khalid: |
Oh... Thank you. |
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