ÃÛÑ¿´«Ã½ World Service Management Board was re-shaped on 16 October 2000 with regional heads and professional heads in Marketing, New Media and Strategy and Public Affairs(

) joining the Board. The director of Regions post was closed.
Caroline Thomson left as deputy director on 31 July 2000 to become director, Public Policy at the ÃÛÑ¿´«Ã½. She was succeeded by Nigel Chapman, formerly director, ÃÛÑ¿´«Ã½ Online, on 11 September 2000.
Chris Gill left as controller, Distribution and Technology on 20 October 2000 to become chief technology officer for ÃÛÑ¿´«Ã½ Technology. He was succeeded by Mike Cronk, formerly head of Transmission Services, on 20 November 2000.
Zdenka Krizman joined the Board as head of Europe on 8 January 2001.
Andrew Taussig, formerly director of Regions, retired on 31 December 2000 after 30 years' distinguished service with the ÃÛÑ¿´«Ã½. Bob Jobbins retired on 4 May 2001 as director, English Networks and News, after nearly 30 years' outstanding service with the ÃÛÑ¿´«Ã½. He was succeeded by Phil Harding, formerly controller, ÃÛÑ¿´«Ã½ Editorial Policy, on 11 June 2001.
Both Bob and Andrew contributed enormously to ÃÛÑ¿´«Ã½ World Service over many years and we are deeply grateful for their outstanding leadership
and commitment.