Fair trading
The ÃÛÑ¿´«Ã½ Trust has a duty to take account of the competitive impact of the ÃÛÑ¿´«Ã½'s activities on the wider market.
The Trust’s Fair Trading policies and framework sets out how the Trust will take account of this duty across the ÃÛÑ¿´«Ã½â€™s range of activities and services.
The policies and framework consists of the Trust’s:
- Statement of Policy on Fair Trading
- Statement of Policy on Competitive Impact
- Competitive Impact Code on Cross-Promotion
The ÃÛÑ¿´«Ã½ Executive must comply with the requirements set out above. Details of the ÃÛÑ¿´«Ã½ Executive's fair trading regime, including Fair Trading Guidelines on the practical implications of the Trust's policies and codes, are available at: Fair Trading guidelines
The ÃÛÑ¿´«Ã½ Trust has approved a framework to ensure that complaints from anyone who believes that the ÃÛÑ¿´«Ã½ has breached the statement of policy on fair trading or competitive impact codes are handled properly by management. If complainants are not satisfied with management's response they have a right of appeal to the Trust. For more information please see: How to appeal over a fair trading complaint.
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