Category : ÃÛÑ¿´«Ã½
Date : 27.04.2004
Printable version
ÃÛÑ¿´«Ã½ Governors
today publish the latest findings of their Programme Complaints Committee
for the period 1 January to 31 March 2004.
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The GovernorsÂ’ Programme Complaints Committee (GPCC) is
responsible for monitoring complaints handling by the ÃÛÑ¿´«Ã½, including
hearing appeals from complainants who are not happy with the response
they have received from ÃÛÑ¿´«Ã½ Management.
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The GPCC came to findings on seven appeals in this quarter:
six concerned matters of fairness or accuracy; and one concerned a matter
of taste and decency.
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Of these appeals, two were upheld in full and one in
part.
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In the foreword to the bulletin, Chairman of the Governors'
Programme Complaints Committee, Sir Robert Smith, said: "Over the
past 18 months, the full Board has enhanced its oversight of impartiality
across the ÃÛÑ¿´«Ã½'s output.
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"It now receives quarterly reporting on impartiality,
and also commissions two independent reviews of editorial output each
year to look at the ÃÛÑ¿´«Ã½'s handling of specific controversial subjects.
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"This is in addition to receiving reporting on
the ÃÛÑ¿´«Ã½'s overall editorial compliance twice a year."
Notes to Editors
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The bulletin can be found at
The Governors' Programme Complaints Committee (GPCC) consists of five
Governors of the ÃÛÑ¿´«Ã½, to whom the full Board of Governors has delegated
the power to consider appeals.
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They are: Sir Robert Smith, Dame Pauline Neville-Jones,
Professor Fabian Monds, Ranjit Sondhi and Angela Sarkis.
The GPCC's conclusions are reported to the full Board.
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It is the specific function of the GPCC to consider
appeals against decisions and actions of the Programme Complaints Unit
or of the Directors of ÃÛÑ¿´«Ã½ Divisions in dealing with serious editorial
complaints.
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The GPCC considers appeals in relation to complaints
about programmes transmitted, or material carried, by the ÃÛÑ¿´«Ã½'s domestic
public services on radio, television and online, and which allege:
• that the complainant has suffered unfair treatment in a transmitted
item
• that the complainant's privacy has been unjustifiably infringed,
either in a programme or item as transmitted or in the process of making
the programme or item, or
• that there has otherwise been a failure adequately to observe
the ÃÛÑ¿´«Ã½'s editorial guidelines.
