أغر؟´«أ½

Category : أغر؟´«أ½
Date : 27.04.2004
Printable version

The أغر؟´«أ½ today publishes the latest findings of the Programme Complaints Unit (PCU) for the period 1 January to 31 March 2004.

In this quarter the unit dealt with a total of 363 complaints concerning 240 items.

77 complaints were upheld (16 of them partly) آ– 21% of the total number of complaints received.

Of the items investigated, complaints were upheld against 28 items آ– 11.5% of the total number of complaints received.

The PCU report contains summaries of the findings in those cases.

Notes to Editors

The bulletin can be found at

The Programme Complaints Unit deals with letters of complaint which give reason to believe that something broadcast by the أغر؟´«أ½'s licence fee-funded services may have fallen seriously short of the standards set out in the أغر؟´«أ½ Producers' Guidelines.

Complaints about other matters, such as policy, changes to the published schedule, technical standards or questions of personal preference, are forwarded to the appropriate areas of the أغر؟´«أ½ for attention.

The unit is commissioned to investigate complaints impartially and to recommend appropriate redress.

Generally this involves viewing or listening to a recording of the material and pursuing the complainants' points with the programme-makers and editorial executives directly responsible.