You and Yours Episodes Episode guide
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Private Therapists, Airfares, Stolen ÃÛÑ¿´«Ã½s
How one man's four-year ordeal to regain his stolen house is finally ending.
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Call You and Yours: Customer Service and Chat Bots
Are AI chat bots making customer service better?
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Tesla sales, Vulnerable Customers, 90s Perfume
Are people buying fewer Teslas because of Elon Musk?
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Sky High Water Bills, Planning Pemission Charges and 30 Years of Girl Talk
What can you do if your water company bills you £19k for a two-bed flat?
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Call You and Yours: Going Green
Is going green affordable for you?
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Own Labels; Fake-Aways; Set-Jetting
The rise of 'location vacations', and how we learned to love own-label brands.
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Knitted cardigan scams, Stout, Sim swaps
Shari Vahl reveals how cheap cardigans are a front for a web of organised crime.
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Call You and Yours: Social Media
How does social media work for you?
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Service Charges, Korean Skincare, Pet-Nups
The annual service charge for a flat in England and Wales rose by 11% in 2024.
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Charging for Compensation Claims, The Slowest Public Transport and Ground Rent
Why is the Financial Ombudsman charging firms to refer compensation claims?
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Call You and Yours: Finding a Dentist
How easy is it to see a dentist where you live?
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Holiday Payments, Scottish Salmon, International Students
Are you committed to an online holiday booking if you haven’t paid yet?
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Fake Bailiffs, Heat Pump Tourism and Supermarket Loyalty Cards
The fake bailiffs trying to scare people into paying up for debts they don't have.
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Call You and Yours: Renting, Buying and Selling
How is the housing market affecting you?
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Trading Standards, Mystery Holidays, Village Takeover
'Postcode lottery' in trading standards leaves millions of consumer exposed.
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Are we too tolerant of fraud?
Spain's expat homes crackdown. And are you a fraudster?
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Call You and Yours - Cost of Care
How much are you paying for adult social care?
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Claims Management, Coffee and Heathrow
The perils of contacting motor insurance claims lines.
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Why are there so many empty homes?
Litter, empty homes - and car number plates
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28/01/2025
News and discussion of consumer affairs
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Hospital Beds, Side Hustles and 20 MPH zones
Why can't the NHS make more use of care homes to help alleviate the winter beds crisis.
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Illegal Streaming, Care ÃÛÑ¿´«Ã½ Fees and Cancelled Flights
Illegal streaming, care home fees and cancelled flights.
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Call You and Yours - Working From ÃÛÑ¿´«Ã½
Is working from home working?
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Probate Delays, Funeral Streaming Scam and Lab-grown Gemstones
The time taken to get a grant of probate is coming down but not for everybody.
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How Criminals Spend Your Gift Cards
Gift card scams, online reviews and energy debt.
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Call You and Yours - Private Parking Firms
Have you fallen foul of private parking firms?
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Supermarket Challenges, Lost Phones on Airplanes, Pets on the Internet
What will change for consumers as increased tax and wages hit supermarkets this year?
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Standing Charges, Vegan Burgers and Selling Gold
Standing charges, vegan burgers and selling gold.
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Call You and You - NHS
How good a service are you getting from the NHS right now?
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ADHD Care, Future ÃÛÑ¿´«Ã½s, Private Air Terminals
Why most UK GPs will not now prescribe medicines for ADHD patients.